Find the chatbot that fits the job.

Website answers

Compare FastBots and Chatbase first.

WordPress setup

Use the WordPress chatbot guide.

Store questions

Start with the WooCommerce chatbot guide.

Human handoff

Decide whether you need a simple bot or a support workspace.

Compare Manychat vs Wati Social or website bot? Read the Instagram guide

Message-channel tools

If the lead starts in messages, start there.

The plan finder is for website chatbot plans. If customers start in Instagram comments, DMs, Messenger, or WhatsApp, look at the message workflow first, then come back to website chatbot plans only if you also need site answers.

Instagram and DMs

When leads start in comments, compare social automation first.

Use this when people ask for prices, links, bookings, or discounts in comments, DMs, Messenger, or Instagram before they reach your site.

Tool to inspect: Manychat
Use when: You need a repeatable comment-to-DM or DM-to-lead path, not a chatbot trained on website pages.
Before choosing: Check connected channels, contact limits, and whether the lead really starts in DMs rather than on your site.

WhatsApp enquiries

When buyers ask in WhatsApp, check the WhatsApp workflow first.

Use this when the job is capturing, assigning, and following up WhatsApp leads, not answering questions from a website knowledge base.

Tool to inspect: Wati.io
Use when: WhatsApp is already where customers ask questions, request quotes, or expect a person to take over.
Before choosing: Check the plan, message fees, country rates, and who takes over when a quote or order needs a person.

Compare Manychat vs Wati Read the Wati guide Check WhatsApp pricing

Tidio

Website chat and support

Cheapest paid plan $24.17/mo annually Starter plan

Includes: 100 billable conversations/mo; Lyro AI is separate, with the first 50 conversations lifetime free.

Typical price range: $24.17/mo Starter to $749/mo Plus; Premium is custom
What raises the bill: Billable conversations, Lyro AI conversations, Flows visitors reached, and seats

FastBots

Website AI chatbot

Cheapest paid plan $33/mo annually Essential plan

Monthly: $39/mo

Includes: 2,000 message credits/mo across 2 bots; standard replies use 1 credit.

Typical price range: $0 to $399/mo; main paid plans run $39-$199/mo
What raises the bill: Message credits (1 standard reply = 1 credit; advanced models use 5-10), chatbot count, handoff, and branding gates

Chatbase

Trainable website chatbot

Cheapest paid plan $32/mo annually Hobby plan

Includes: 500 message credits/mo, 1 AI agent, and 5 AI Actions/agent.

Typical price range: $0 to $400/mo annually; Enterprise is custom
What raises the bill: Message credits, AI agents, source limits, actions, seats, and add-ons

ChatBot.com

AI support workspace

Cheapest paid plan $19/user/mo Essential plan

Monthly: $25/user/mo

Includes: 1 AI agent, 10+ AI resolutions/mo, and 10,000+ API calls.

Typical price range: $19-$79/user/mo annually; Enterprise is custom
What raises the bill: Per-user pricing plus included AI agents, AI resolutions, API calls, and workflow allowances

Need a starting tier instead of a broad tool shortlist? Use the small-business chatbot plan picker to choose by website answers, source control, lead intake, live chat, or support-workspace workflow.

Find a plan

Match a plan to the job before you trial it.

Choose what you need, your budget, and the features you cannot skip. The finder keeps maybe-fit plans visible by default so you can see what looks promising and what still needs checking.

Monthly budgetWhat are you buying for?Include maybe-fit plansShow custom pricing

Quick starts

7 plan matches

Best matches for your choices

ChatBot.com

Essential

1/1 fit

Current entry price

$19/user/mo annually, or $25/user/mo monthly

A support-workspace starting point with WordPress widget deployment.

Answers from website: included

Per-user pricing and AI-resolution usage can change the real cost.

Chatbase

Hobby

1/1 fit

Current entry price

$32/mo annually

Small sites that need source-controlled website, file, and WordPress answers.

Answers from website: included

No WooCommerce-native catalog, cart, or order proof in the current evidence.

FastBots

Essential

1/1 fit

Current entry price

$39/mo, or $33/mo annually

Small websites that need trained answers, file sources, and a clear WordPress path.

Answers from website: included

Human takeover is not the main reason to choose this tier.

ChatBot.com

Growth

1/1 fit

Current entry price

$79/user/mo annually, or $99/user/mo monthly

Teams that need more AI resolutions, workflows, reporting, and support operations.

Answers from website: included

Shopify ecommerce docs should not be treated as WooCommerce evidence.

FastBots

Business

1/1 fit

Current entry price

$89/mo, or $75/mo annually

Sites that need trained answers plus human takeover.

Answers from website: included

WooCommerce live order, cart, and profile actions are not supported in the reviewed evidence.

FastBots

Free

1/1 fit

Current entry price

$0/mo

A quick proof of whether a trained website chatbot fits the site.

Answers from website: partial

Low message and crawl-page allowance; not a serious production plan for most sites.

Chatbase

Free

1/1 fit

Current entry price

$0/mo

Testing whether a source-controlled AI agent fits the site.

Answers from website: partial

Low message, member, and source limits; agents may be deleted after inactivity.

Compare tools Build a handoff prompt

Support handoff

Match the bot to the handoff.

A good chatbot stack starts with the job. If visitors mostly ask repeat questions, compare source-trained answer tools first. If your team needs to take over conversations, inspect the inbox and handoff path before you trial a bot. If you are not sure which layer you need, start with FastBots vs ChatBot.com.

Repeat questions

Answer layer

Start here when the main problem is repeat questions, product details, policy pages, or service-area answers. Source quality matters more than inbox features.

Compare source-trained tools

Human takeover

Handoff layer

Start here when a person still needs to own urgent, complex, or sales-ready conversations. Check transcript context, team access, and unanswered-question handling.

Compare support handoff

Business systems

Workflow layer

Start here only when chat should create tickets, send lead details, trigger follow-up, or connect to another tool. Treat that as a controlled workflow test.

Compare CRM routing

Free prompt builder

Found a shortlist? Build the prompt you will test with.

Use one prompt across tools so you can compare source rules, lead capture, handoff, and fallback behavior without moving the goalposts.

Build a free prompt Read how we test

Choose by need

Pick the pressure point first.

Choose the problem that matters most, then jump to the tools and comparisons most likely to help.

Tool directory

Filter by what matters to you.

Pricing, capabilities, and scores are shown with a checked date where available. If we have not verified a detail yet, we leave it marked as unchecked.

Search tools Priority EdgeScore Order by

EdgeScore Pricing Capabilities Ease Source status

Source checked

Tidio

Live chat and AI support platform with the strongest current WooCommerce product-recommendation evidence in our active shortlist.

WooCommerce Support handoff WordPress

Best for

Stores that need live chat, AI help, and human handoff in one workflow.
WooCommerce teams that want product recommendations from synced product data.

Not for

Small sites that only need the lightest trained FAQ widget.
Buyers who need confirmed WooCommerce results before shortlisting.

EdgeScore

8.1

Source check · medium confidence

Ease

Moderate

Likely more setup than a simple widget because the value is tied to support workflow and Lyro setup.

Pricing signal

Tidio's pricing page shows Starter at $24.17/month, Growth from $49.17/month, Plus from $749/month, and Premium as contact-for-pricing in the 2026-06-01 pricing review, with usage split across billable conversations, Lyro AI conversations, and Flows visitors.

Starter: $24.17/month when billed annually; 100 billable conversations/mo; Lyro AI is separate, with the first 50 conversations lifetime free.

Recheck the pricing calculator, billing toggle, and Lyro conversation allowance before publishing scored pricing.

Capabilities

Answers from website: yes Files and docs: yes WordPress: yes WooCommerce products: yes Human handoff: yes Shared inbox: yes Connects to software: partial Multiple channels: yes

Last verified 2026-05-22. EdgeScore checked 2026-05-25. Reviewed from official sources; no hands-on WordPress or WooCommerce product test completed yet.

Source checked

FastBots

Straightforward trained website chatbot with a clear WordPress path and strong fit for public product or policy questions.

Website answers WordPress Ease of use

Best for

Small websites that want a trained chatbot without a broader AI-agent buildout.
WordPress or WooCommerce sites that mainly need public product, shipping, returns, and policy answers.

Not for

Stores that need live WooCommerce order lookup, cart inspection, or profile updates.
Teams that need API access confirmed before buying.

EdgeScore

7.8

Source check · medium confidence

Ease

Easier

Cleaner website-chatbot path than platform-style agent builders, based on current source review.

Pricing signal

Essential starts at $39/month, or $33/month when billed annually, with 2 chatbots and 2,000 monthly message credits in the 2026-06-01 pricing review.

Essential: $39/month; $33/month when billed annually; 2,000 message credits/mo across 2 bots; standard replies use 1 credit.

Recheck pricing before publishing a scored ranking.

Capabilities

Answers from website: yes Files and docs: yes WordPress: yes WooCommerce products: partial Human handoff: partial Shared inbox: partial Branding removal: partial Multiple channels: partial

Last verified 2026-05-22. EdgeScore checked 2026-05-25. Reviewed from official sources; no hands-on product test completed yet.

Source checked

Chatbase

Source-heavy AI agent option for teams that care about source controls, deployment channels, actions, and API access on higher plans.

Trusted answers Website answers WordPress

Best for

Teams with help pages, files, Q&A, Notion, or support-ticket sources to manage.
Buyers who want broader deployment options and AI-agent workflows.

Not for

Small sites that only need a simple lead-capture chatbot.
WooCommerce stores that need verified native catalog or order workflows.

EdgeScore

7.6

Source check · medium confidence

Ease

Moderate

More powerful source controls can mean more setup decisions than a simple website widget.

Pricing signal

Hobby starts at $32/month when billed annually, with 500 monthly message credits, 1 AI agent, and 5 AI Actions per agent in the 2026-06-01 pricing review.

Hobby: $32/month when billed annually; 500 message credits/mo, 1 AI agent, and 5 AI Actions/agent.

Recheck pricing and add-ons before publishing a scored ranking.

Capabilities

Answers from website: yes Files and docs: yes WordPress: yes Human handoff: partial Shared inbox: partial Connects to software: yes Branding removal: partial Multiple channels: yes

Last verified 2026-05-21. EdgeScore checked 2026-05-25. Reviewed from official sources; no hands-on product test completed yet.

Source checked

ChatBot.com

Broader Text support-workspace option with AI agent, live chat, shared inbox, ticketing, workflows, and WordPress widget deployment.

WordPress Support handoff

Best for

Teams comparing AI agent, live chat, shared inbox, ticketing, and workflows in one Text workspace.
WordPress buyers that want a documented widget/plugin path plus human handoff.

Not for

Stores that need WooCommerce-specific product or order automation evidence today.
Basic sites that only need the simplest trained answer widget.

EdgeScore

7.1

Source check · medium confidence

Ease

Moderate

The WordPress path is documented, but the broader support-workspace setup still needs hands-on comparison.

Pricing signal

Essential starts at $19 per user/month when billed annually, with 1 AI agent, 10+ AI agent resolutions, and 10,000+ API calls in the 2026-06-01 pricing review.

Essential: $25/user/month; $19/user/month; 1 AI agent, 10+ AI resolutions/mo, and 10,000+ API calls.

AI resolutions are usage allowances, not messages; extra AI-resolution packages can refill automatically. Do not reuse Shopify ecommerce claims for WooCommerce pages.

Capabilities

Answers from website: yes Files and docs: partial WordPress: yes Human handoff: partial Shared inbox: partial Multiple channels: partial

Last verified 2026-05-22. EdgeScore checked 2026-05-25. Reviewed from official sources; no hands-on WordPress or WooCommerce setup test completed yet.

Watchlist

Relevant, but not active recommendations.

These tools may be useful in specific cases, but we are not treating them as recommendations until pricing, fit, and evidence are clearer.

Sendbird

Broader customer-service and AI-agent platform check, not a current small WordPress chatbot pick.

Source checked

Manychat

Social and DM automation for Instagram, Messenger, WhatsApp, and other social channels; not a WordPress-first website chatbot.

Source checked

Compare fit

Wati.io

WhatsApp-first shared inbox, chatbot, and automation platform for teams whose leads already start in messaging channels.

Official sources checked